| TMQU03 |
Quality Management and Engineering, 6 ECTS credits.
/Offensiv kvalitetsutveckling, gk/
For:
DPU
I
Ii
IND
M
TB
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Prel. scheduled
hours: 48
Rec. self-study hours: 112
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Area of Education: Technology
Main field of studies: Industrial Engineering and Management
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Advancement level
(G1, G2, A): G2
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Aim:
The course intends to meet industry�?Ts requirements for engineers with knowledge in the quality field. The course will provide a holistic view of the quality field with particular focus on principles, methodologies and techniques for quality management. After the completed course, the student shall be able to;
- collect, assess and analyse process information in order to systematically identify and solve quality related problems within industry and service.
- plan and conduct quality improvement projects concerning statistical quality control, design of experiments, product development and process development
- apply fundamental principles, methodologies and techniques for quality management and with a systems perspective identify situations where these can contribute to industrial development through improvement of products and processes
- critically assess and discuss forms for organising quality improvements and describe principles for how quality management can be implemented in industrial organisations
- evaluate and develop policies, goals and procedures for quality management and describe the structure of a quality management system
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Prerequisites: (valid for students admitted to programmes within which the course is offered)
Probability and statistics
Note: Admission requirements for non-programme students usually also include admission requirements for the programme and threshhold requirements for progression within the programme, or corresponding.
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Supplementary courses:
Six Sigma Quality, Statistical Quality Control, Lean production, Customer Focused Product and Service Development
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Organisation:
In order to encourage active learning with our students, the course is organised around a number of project assignments connected to an industrial example. The teaching consists of lectures, where theoretical perspectives are presented; seminars for discussion of cases; tutorials where the students have the opportunity to apply central methods; and regular supervision to support the projects.
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Course contents:
Strategies within TQM, Customer focus, Design of experiments, Statistical process control, Capability, Process management, 7 improvement and 7 management tools, Quality Management Systems with focus on ISO 9001:2015
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Course literature:
Bo Bergman and Bengt Klefsjö, Quality From Customer Needs to Customer Satisfaction, Studentlitteratur, 2010
Handouts
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Examination: |
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Written examination
Assignments
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2 ECTS
4 ECTS
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The results from the examinations are weighed together to form the final grade. |
Course language is English.
Department offering the course: IEI.
Director of Studies: Björn Oskarsson
Examiner: Bonnie Poksinska
Link to the course homepage at the department
Course Syllabus in Swedish
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