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Linköping Institute of Technology

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Valid for year : 2012
 
TMQU03 Quality Management and Engineering, 6 ECTS credits.
/Offensiv kvalitetsutveckling, gk/

For:   DPU   EM   ENV   I   Ii   IND   KA   KeBi   Kem   M   TB  

 

Prel. scheduled hours: 34
Rec. self-study hours: 126

  Area of Education: Technology

Main field of studies: Industrial Engineering and Management

  Advancement level (G1, G2, A): G2

Aim:
This course is intended to meet industry's requirements for engineers with knowledge in the quality field. After completing the course the student will be able to use the most common tools and methods of quality management and will have acquired a progressive view of the quality field. After the completed course the student shall:
  • show knowledge about the fundamental values and principles of Total Quality Management
  • explain how to work with Total Quality Management in organisations
  • describe situations where quality methods can contribute to quality improvements in relation to process and product development
  • use methods for statistical process control, design of experiments and process management to solve basic problems
  • have fundamental understanding about how collected information on quality improvements can be validated


Prerequisites: (valid for students admitted to programmes within which the course is offered)
Probability and statistics

Note: Admission requirements for non-programme students usually also include admission requirements for the programme and threshhold requirements for progression within the programme, or corresponding.

Supplementary courses:
Six Sigma Quality, Quality and Process Development, Lean production, Customer Focused Product and Service Development

Organisation:
The course is conducted in the form of lectures and seminars. To connect the course content to practice the students perform a number of industry related group assignments.
The course is given in Swedish in the spring (VT1) and in English in the autumn (HT1).


Course contents:
Strategies within TQM, Customer focus, Design of experiments, Statistical process control, Capability, Process management, 7 improvement and 7 management tools, Quality Management Systems with focus on ISO 9001:2008, Lean production.

Course literature:
Bergman B. och Klefsjö B., Kvalitet i alla led, Studentlitteratur, Lund, 2002 (when the course is given in Swedish VT)
Bo Bergman and Bengt Klefsjö, Quality From Customer Needs to Customer Satisfaction, Studentlitteratur, 2010 (when the course is given in English)
Handouts


Examination:
Written examination
Assignments
2 ECTS
4 ECTS
 



Course language is Swedish (spring), English (autumn).
Department offering the course: IEI.
Director of Studies: Bozena Poksinska
Examiner: Mattias Elg (Vt); Jostein Langstrand (Ht)
Link to the course homepage at the department


Course Syllabus in Swedish

Linköping Institute of Technology

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Contact: TFK , val@tfk.liu.se
Last updated: 01/07/2013