TMQU03 Quality Management and Engineering 2014

Study Guide@lith

Valid for year : 2014

TMQU03	Quality Management and Engineering, 6 ECTS credits. /Offensiv kvalitetsutveckling, gk/ For: DPU EM ENV I Ii IND KA KeBi Kem M TB
	Prel. scheduled hours: 48 Rec. self-study hours: 112
	Area of Education: Technology Main field of studies: Industrial Engineering and Management
	Advancement level (G1, G2, A): G2
	Aim: The course intends to meet industry�?Ts requirements for engineers with knowledge in the quality field. The course will provide a holistic view of the quality field with particular focus on principles, methodologies and techniques for quality management. After the completed course, the student shall be able to; collect, assess and analyse process information in order to systematically identify and solve quality related problems within industry and service. plan and conduct quality improvement projects concerning statistical quality control, design of experiments, product development and process development apply fundamental principles, methodologies and techniques for quality management and with a systems perspective identify situations where these can contribute to industrial development through improvement of products and processes critically assess and discuss forms for organising quality improvements and describe principles for how quality management can be implemented in industrial organisations evaluate and develop policies, goals and procedures for quality management and describe the structure of a quality management system
	Prerequisites: (valid for students admitted to programmes within which the course is offered) Probability and statistics Note: Admission requirements for non-programme students usually also include admission requirements for the programme and threshhold requirements for progression within the programme, or corresponding.
	Supplementary courses: Six Sigma Quality, Statistical Quality Control, Lean production, Customer Focused Product and Service Development
	Organisation: In order to encourage active learning with our students, the course is organised around a number of project assignments connected to an industrial example. The teaching consists of lectures, where theoretical perspectives are presented; seminars for discussion of cases; tutorials where the students have the opportunity to apply central methods; and regular supervision to support the projects. The course is given in Swedish in the spring (Vt1) and in English in the autumn (Ht1 or Ht2).
	Course contents: Strategies within TQM, Customer focus, Design of experiments, Statistical process control, Capability, Process management, 7 improvement and 7 management tools, Quality Management Systems with focus on ISO 9001:2008, Lean production.
	Course literature: Bergman B. och Klefsjö B., Kvalitet i alla led, Studentlitteratur, Lund, 2002 (when the course is given in Swedish VT) Bo Bergman and Bengt Klefsjö, Quality From Customer Needs to Customer Satisfaction, Studentlitteratur, 2010 (when the course is given in English) Handouts
	Examination:
	Written examination Assignments	2 ECTS 4 ECTS

	The results from the examinations are weighed together to form the final grade.
Course language is Swedish (spring), English (autumn). Department offering the course: IEI. Director of Studies: Jostein Langstrand Examiner: Martina Berglund Link to the course homepage at the department Course Syllabus in Swedish

Linköping Institute of Technology
Contact: TFK , val@tfk.liu.se Last updated: 05/05/2017