| TMQU25 | Quality Management, 9 ECTS credits. /Kvalitetsledning och processutveckling/ |
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Prel. scheduled
hours: 62 |
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Area of Education: Technlogy Subject area: Mechanical Engineering |
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| Advancement level
(A-D): D
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| Aim: The course aims at conveying a vision of company management characterized by customer focus and continuous participative process improvement work. After completing the course the participants shall have formed an in-depth understanding and insight into the basic principles of progressive quality development and of how both the day-to-day and the strategic work of change and improvement can be organized, managed and led. The tools and methods that are suitable for use in a continuous improvement strategy are also covered and how these can be realized to the benefit of both internal and external customers. The way in which variation is handled in the manufacturing process is dealt with, and how modern quality programs have contributed to increased competitiveness. |
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| Prerequisites: (valid for students admitted to programmes within which the course is offered) TMQU17 Progressive quality development, basic course (mandatory) TAMS10(15) Mathematical statistics M or I (mandatory) TEIO33(60) Industrial Organization M or I (recommended) Note: Admission requirements for non-programme students usually also include admission requirements for the programme and threshhold requirements for progression within the programme, or corresponding. |
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| Supplementary courses: Project course TMQU 40; Customer focused prduct development, TMQU 43; Robust design, TMQU 28 |
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| Organisation: The course is divided into two parts: Part 1 - Quality management Part 2 - Process development The theoretical phases of the course are to be carried out in the form of seminars and exercises. In order to impart a practical connection to the course content the knowledge is applied by means of a number of group projects and discussions of case studies. In addition, a number of visiting lecturers will illuminate practical cases of current interest. |
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| Course contents: TQM - a culture for improvement; Management control and process management; performance measurement systems; quality systems (ISO 9000, CMM). In addition to these phases it should be mentioned that the participants are actively trained in problem solving and presentation on their own. |
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| Course literature: Dahlgaard, J.J., Kristensen, K. & Kanji, G. (1998) Fundamentals of TQM, Chapman & Hall, London, UK. Costin, H. (1999). Strategies for Quality Improvement. Second edition. Dryden Press, Orlando Montgomery, D., (1997) Introduction to SPC. Third ed. John Wiley & Sons. Course file with material handed out. |
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| Examination: | |||
| Written examination Hand-in exerecises and seminar Project work |
3 p 3 p 0 p |
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Course language is English. Department offering the course: IKP. Director of Studies: studierektor@ikp.liu.se Examiner: Jens Jörn Dahlgaard Link to the course homepage at the department Course Syllabus in Swedish |
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