| TEIE87 | Industrial Service Development, 6 ECTS credits. /Industriell tjänstutveckling/ |
||
Prel. scheduled
hours: 36 |
|||
|
Area of Education: Technology Subject area: Industrial Engineering and Management, Industrial Economics and Management |
|||
| Advancement level
(G1, G2, A): A
|
|||
| Aim: The course gives an understanding of how industrial services influences, and have an impact on, companies' offering and business developement. More specifically shall the students, after the course, be able to: - Explain and analyse the impact and role of services in industrial companies' offering and business development processes (both strategically and on an operative level). - Understand and explain how services and offerings are developed, among other things trough ICT (Internet and Communication Technologies). - Evaluate the advantages and disadvantages with services in an industrial context, especially in relation to industrial products. - Analyse and structure service and offering development related problems. - Be able to formulate, plan and conduct a project withn the area of service development. |
|||
| Prerequisites: (valid for students admitted to programmes within which the course is offered) Basic courses in management, marketing, and logistics. Note: Admission requirements for non-programme students usually also include admission requirements for the programme and threshhold requirements for progression within the programme, or corresponding. |
|||
| Organisation: Lectures, seminars and a project (carried out in groups). |
|||
| Course contents: Focus is on how services, through eg ICT, can enable business development of companies and what impact this have on profitability and results. New opportunities for value creation. The chaning relationships between companies as a result of increased service content. How can product-service offerings create new competitive advantage for companies. |
|||
| Course literature: Articles, to be decided. |
|||
| Examination: | |||
| Written reports and oral exam during the course |
6 ECTS |
||
Course language is English. Department offering the course: IEI. Director of Studies: Daniel Kindström Examiner: Daniel Kindström Link to the course homepage at the department Course Syllabus in Swedish |
|||
|
|
 |
|||||
| ||||||